Privacy Policy

1. Introduction

Internet Support Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. Your continued use of our services indicates your acceptance of this Privacy Policy.

2. Information We Collect

Personal Information You Provide

• • Name and contact information (email, phone number, address)
• • Account credentials and authentication information
• • Information about your internet or cable service issues
• • Payment information when purchasing services
• • Communications with our support team
• • Feedback and survey responses

Information Collected Automatically

• • Browser and device information
• • IP address and location data
• • Usage data and analytics
• • Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our services
• • Process transactions and send related information
• • Send technical notices and support messages
• • Respond to your inquiries and comments
• • Monitor and analyze trends and usage
• • Detect and prevent fraudulent activities
• • Comply with legal obligations
• • Send promotional communications (with your consent)

4. Data Security

We implement comprehensive security measures to protect your personal information, including:

• • Enterprise-level encryption for data transmission
• • Secure password storage with hashing
• • Regular security audits and updates
• • Access controls and authentication
• • Compliance with industry standards

While we strive to protect your personal information, please understand that no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Personal information is typically retained for 90 days after service termination, unless legal obligations require longer retention.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• • Right to access your personal information
• • Right to correct inaccurate data
• • Right to delete your personal information
• • Right to opt-out of marketing communications
• • Right to data portability

To exercise these rights, please contact us at support@internetsupport.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: